荃灣工廈點安排貨櫃車上落貨？
一個櫃要幾耐、幾多人、點先唔會等足一日 Loading and unloading a container at a Tsuen Wan industrial building
How long it really takes, how many hands, and how not to lose a whole day

喺荃灣工廈上落一個貨櫃，最貴嘅通常唔係搬運費，係等。 櫃車到咗，人未夠；人夠咗，冇叉車；叉車有，原來單位喺六樓，得一部貨機同全幢人爭。 等到司機開始計等候費，成本就唔係你原本估嗰個數。

At a Tsuen Wan industrial building, the expensive part of handling a container is rarely the labour — it is waiting. The truck arrives and there are not enough hands; the hands turn up but there is no forklift; the forklift is there but the unit is on the sixth floor sharing one goods lift with the whole building. Once the driver starts charging waiting time, the number stops looking like your original estimate.

我哋喺荃灣白田壩街做倉做咗十幾年，見得最多嘅唔係「唔識搬」，而係安排嗰陣少問咗幾條問題。 呢篇寫低嗰幾條問題、一般要幾多時間、點計人手，同埋六個最常見嘅伏。

We have run a warehouse on Pak Tin Par Street in Tsuen Wan for over a decade. The problem is almost never that people cannot move boxes — it is that a few questions were not asked when the job was arranged. This is what to ask, roughly how long things take, how the labour is counted, and the six traps we see most often.

一、工廈唔係碼頭 —— 呢個前提要記住1. An industrial building is not a terminal

碼頭同物流中心有卸貨月台，櫃車倒後埋位，櫃門同月台同一水平，叉車直接入櫃。工廈九成冇呢樣嘢。 喺工廈落貨，通常係櫃車泊喺路邊或者停車場，靠人手同唧車一件件搬落地，再搬入單位 —— 同一個 40 呎櫃，喺物流中心可能一個鐘搞掂，喺工廈可以做足半日。

Terminals and logistics centres have loading docks: the trailer reverses in, the container floor sits level with the dock, and a forklift drives straight inside. Industrial buildings almost never have that. Here the trailer parks at the kerb or in the car park and everything comes out by hand and pallet truck, then goes into the unit. The same 40ft container that takes an hour at a logistics centre can take half a day at an industrial building.

二、安排之前，先答呢四條問題2. Four questions to answer before booking

呢四條答得出，價錢同時間就估得準；答唔出，通常就會撞板。

Answer these four and the time and cost become predictable. Leave them open and the job usually goes wrong.

① 地下定樓上？① Ground floor or upstairs?

地下平地入車係最好嘅情況 —— 櫃車直接埋位，叉車唧車走得，唔使等貨機。 樓上單位就要睇貨機：載重幾多、大唔大部、同幾多個單位共用。 高峰時間排隊等貨機，可以佔咗成個作業一半時間。呢個唔係搬得快唔快嘅問題，係硬件限制。

Ground floor with vehicle access is the best case: the truck pulls up, forklifts and pallet trucks can move freely, and there is no lift to wait for. An upper-floor unit depends entirely on the goods lift — its capacity, its size, and how many tenants share it. At busy times, queueing for the lift can eat half the total job. That is a hardware limit, not a question of how fast the crew works.

② 貨有冇打板？② Is the cargo palletised?

呢條係影響時間最大嘅一條。打咗板嘅貨，叉車一板一板起，快好多； 散件（碎紙箱、散裝、唔規則貨）就要人手逐件搬，件數一多，時間直線上升。 好多人報單位數量嗰陣講「一個櫃」，但一個櫃入面可以係 20 板，亦可以係 2,000 件碎箱 —— 呢兩樣係兩件唔同嘅工。

This has the biggest effect on time. Palletised cargo comes off pallet by pallet with a forklift. Loose cargo — individual cartons, unpacked goods, irregular shapes — has to be handled piece by piece, and time rises sharply with piece count. People say "one container" when booking, but one container might be 20 pallets or 2,000 loose cartons. Those are two completely different jobs.

③ 幾多件、幾重、幾大？③ How many pieces, how heavy, how big?

件數決定人手，重量決定用唧車定叉車，尺寸決定入唔入到門同電梯。 有一樣經常出事：單件過重或者過大（例如機器、雲石、長料），呢類要另外安排，唔可以當普通貨報。

Piece count drives manpower, weight decides pallet truck versus forklift, and dimensions decide whether it fits through the door or into the lift. A recurring problem: single pieces that are unusually heavy or long — machinery, stone slabs, long profiles — need separate arrangements and cannot be quoted as general cargo.

④ 櫃幾時到、要唔要還櫃？④ When does it arrive, and when must the box go back?

卸完之後個空櫃要還返去櫃場，有時限。裝櫃就更緊 —— 要趕碼頭截關時間（cut-off）， 遲咗就唔止改期咁簡單，可能要重新訂艙、重新報關。安排落貨時間之前，先確認截關幾時。

After devanning the empty box has to go back to the depot, usually within a deadline. Stuffing is tighter still: it has to make the terminal cut-off, and missing it can mean rebooking space and redoing the declaration, not just a new date. Confirm the cut-off before you fix the handling slot.

三、一般要幾耐？（經驗值，唔係承諾）3. Roughly how long? (Experience, not a promise)

下面係我哋喺地下平地入車、人手同設備到位嘅情況下嘅一般經驗值。 樓上單位、要等貨機、或者貨種特殊，時間會明顯拉長。

The figures below assume ground-floor vehicle access with crew and equipment already in place. Upper floors, goods-lift queues or awkward commodities stretch these out noticeably.

四、人手同設備點計4. How labour and equipment are counted

• 人手 —— 一般按人數乘時數，多數有最低鐘數。件數多、要點數核對，人手就要加。
• Labour — generally headcount × hours, usually with a minimum call-out. More pieces, or a required tally, means more hands.
• 唧車 —— 移板貨用，成本低，但只行得平地，上斜同上梯唔得。
• Pallet truck — cheap and fine for pallets on level ground, but useless on slopes or steps.
• 叉車 —— 快好多，但要有空間轉身同足夠淨空高度，樓上單位好多時用唔到。
• Forklift — much faster, but needs turning space and headroom; often not usable in upper-floor units.
• 櫃車等候費 —— 司機等超過免費時間就開始計。呢筆最容易被忽略，亦最容易貴過搬運本身。
• Truck waiting time — charged once the free period is used up. This is the item most often overlooked, and it can exceed the handling cost itself.

五、六個最常見嘅伏5. The six traps we see most

六、荃灣長鴻倉點接呢類單6. How we handle these jobs at our Tsuen Wan warehouse

我哋喺荃灣白田壩街 5-21 號 嘉力工業中心 B 座地下 1 號舖，由嘉力停車場入口直入到尾就到。 地下平地入車，櫃車、中港車、貨 Van 直接埋位，唔使等貨機 —— 上面講嗰個最大嘅時間變數，喺我哋度唔存在。

We are at Shop 1, G/F, Block B, Hi-Tech Industrial Centre, 5-21 Pak Tin Par Street, Tsuen Wan — drive in through the car park entrance and straight to the end. Street-level access means trailers, cross-border trucks and vans pull up directly, with no goods lift in the equation. The single biggest time variable above simply does not apply here.

• 唔夠人手 —— 我哋出人、出唧車、出叉車，你唔使自己四圍搵散工。
• Short of hands — we supply crew, pallet trucks and forklifts, so you are not chasing casual labour.
• 卸完冇地方擺 —— 可以即時入倉暫存，按日或者按月計，等你慢慢安排。
• Nowhere to put it — it can go straight into storage with us, by the day or by the month.
• 要轉單、轉運 —— 貨到咗香港但收貨人、目的地或者買家改咗，喺我哋倉轉單、換嘜頭、重新出貨。
• Re-consignment — if the consignee, destination or buyer changes after arrival, we re-document, re-mark and re-ship from here.
• 幾板貨想拼櫃 —— 散貨入櫃、拼箱我哋做開，唔使夠一個櫃先出得。
• A few pallets to co-load — consolidation is routine for us; you do not need a full container to ship.
• 點數同拍照 —— 我哋自己人做，逐件點、開櫃拍照存檔，唔使你另外請人監。
• Tally and photos — done by our own staff, piece by piece, photographed on opening. No separate supervisor needed.

街坊、同區工廈租戶、細公司，一個櫃、一車貨我哋一樣接，唔使一定要大單。

Neighbours, fellow tenants and small firms are all welcome — a single container or a single truckload is fine. You do not need a large account.