Anyone running a business in Tsuen Wan, Kwai Chung or Tsing Yi knows it: volume is fine, weight is the problem. A container of tiles, a truck of hardware, dozens of pallets of drinks — at an upstairs warehouse, the first job is not unloading, it is queuing for the goods lift.
Our warehouse is on the ground floor of Block B, Hi-Tech Industrial Centre, Tsuen Wan. Trucks pull up at street level, the forklift takes the pallets straight off, and the bay is covered. This is not an advert; it is a plain account of how to choose a warehouse for heavy goods, when we are the right fit — and when we are not.
Who within 5 km is this for?
From Pak Tin Par Street, all of Tsuen Wan plus Kwai Chung, Tsing Yi, Sham Tseng, Ting Kau, Lei Muk Shue, Shek Lei and Lai King are within roughly 5 km — a short drive for a van or a container truck.
| Renovation, building materials | Tiles, stone, sanitary ware, boards — upstairs goods lifts have weight limits, so loads get split |
|---|---|
| Hardware, machine parts | Tools, parts, small machines — heavy single pieces and a real risk of injury when moved by hand |
| Drinks and food wholesale | Bottled water, soft drinks, cans, rice — cartons go soggy when unloaded in the rain |
| Furniture, appliances | Sofas, fridges, washing machines — too bulky for a standard lift |
| E-commerce, trading | Full containers that need breaking down and shipping out in batches — no room at the shop |
| Printing, paper | Paper rolls, cartons, printed matter — must be unloaded under cover |
Why choose street level over upstairs for heavy cargo?
Upstairs rent is a little cheaper, but once you count the time, heavy cargo rarely works out cheaper.
- Lift weight limits: industrial goods lifts have a load cap, so heavy cargo goes up in several trips.
- Queuing: at morning and afternoon peaks, half an hour waiting for the lift is normal — and drivers charge for waiting.
- Moving: from the lift to the warehouse door is another stretch, and heavy goods need more hands.
Street level has none of these. The truck pulls up, the forklift takes the pallet, and it goes straight in. For the full comparison, see “Street level vs upstairs” on our warehouse page.
A covered bay: rain doesn't stop work
Hong Kong summers bring several downpours a day, never mind amber and red rainstorm signals. Unload in the open and wet cartons fall apart — and the customer deducts for it.
Our warehouse is at the far end inside the car park, and the loading bay is covered. We unload in the rain and the goods go straight inside; no racing to finish before the next shower. For paper, appliances and food, that matters more than a few dollars off the rent.
Forklift and pallets: let the machine do the heavy lifting
Palletised cargo comes off by forklift in minutes per pallet; loose cartons have to be unloaded by hand, which takes longer and costs differently. Our advice:
- If your supplier will palletise, ask them to — unloading in Hong Kong becomes much faster and cheaper
- Loose cargo can be palletised on arrival, so storage and dispatch are by forklift from then on
- For dispatch in batches, we can break down pallets order by order
For container handling details, see container loading and unloading.
Reference rates (HKD)
These are the reference rates from our warehouse page; the final quote applies. Full list: reference rates.
| 20ft container unloading | From HK$960 |
|---|---|
| 40ft container unloading | From HK$1,560 |
| Pallet unloading / loading (forklift) | HK$216 per pallet |
| Truck unloading by carton | HK$4 per carton, minimum HK$100 |
| Palletising | HK$180 per pallet |
| CFS in/out handling (3 days' free storage) | HK$216 per cubic metre |
| Storage | HK$12 per cubic metre per day; HK$24 from day 61 (storage) |
We are not a mega-warehouse: when we may not fit
To save everyone's time:
- Not open 24 hours: Mon–Fri 09:00–17:30 (lunch 13:00–14:00), Sat 09:00–13:00, closed Sundays and public holidays
- Large loads and containers need booking a day ahead — walk-ins may have to wait
- Not a 10,000 sq ft logistics centre: best for small and medium lots and short-to-medium storage; for long-term large-area storage, talk to us first
But if what you need is close, quick, no lift and unloading in the rain — that is exactly what we are for.
Address and how to get here
| Address | Shop 1, G/F, Block B, Hi-Tech Industrial Centre, 5-21 Pak Tin Par Street, Tsuen Wan, New Territories, Hong Kong |
|---|---|
| Getting in | Enter through the Hi-Tech Industrial Centre car park entrance and drive to the end; container trucks and vans pull up directly |
| Hours | Mon–Fri 09:00–17:30 (lunch 13:00–14:00), Sat 09:00–13:00 |
| Phone / WhatsApp | +852 2542 4466 |
Heavy cargo to unload or store?
Tell us the volume, rough weight and arrival date — we reply the same day.
WhatsApp to book WeChat Our Tsuen Wan warehouseFrequently asked questions
I'm in Kwai Chung or Tsing Yi — is it easy to unload in Tsuen Wan?
Yes. Kwai Chung, Tsing Yi, Sham Tseng and Lai King are all within roughly 5 km, a short drive. Container trucks and vans enter through the Hi-Tech Industrial Centre car park and drive to the end, where the loading bay is.
Can you unload a container in the rain?
Yes. The loading bay is covered, so we normally unload in the rain. In a black rainstorm, typhoon signal 8 or similar severe weather, safety comes first and we will reschedule with you.
My cargo isn't palletised. Can you still unload it?
Yes. Loose cargo is unloaded carton by carton by hand, with different charges and timing from palletised cargo. We can palletise it afterwards so storage and dispatch are by forklift.
Can the goods stay in the warehouse for a few days after unloading?
Yes. CFS handling is HK$216 per cubic metre including 3 days' free storage; after that it is HK$12 per cubic metre per day.
How far ahead should I book?
Book a day ahead for containers or large loads. Small van deliveries can come during receiving hours, ideally with a WhatsApp message first.
Can you ship the goods on to mainland China or New Zealand after unloading?
Yes. Our warehouse is also the drop-off point for our Hong Kong to China general trade line and Hong Kong to New Zealand consolidation, so goods can go straight on after unloading.