Hong Kong → New Zealand instant quote
Enter weight and size, get the price. Then declare and book online.
Volumetric weight = L × W × H ÷ 5000. Chargeable weight is the greater of actual and volumetric weight. Up to 20.5 kg rounds up per 0.5 kg; from 21 kg per 1 kg.
Add dimensions for a more accurate price
Not sure of the exact size? Enter an estimated weight first — we can help you adjust it later.
📮 Consolidation drop-off guide · read before you ship
Buying from Taobao, Amazon or HKTVmall, or dropping goods at our Hong Kong warehouse yourself, then shipping to New Zealand? Follow the steps below so we can match your parcels.
No member number yet? Enter your email in My account and type in the 6-digit code — you get one in about 30 seconds, no need to declare first (it is also issued automatically when you declare). One email, one permanent number, used for both New Zealand and China shipments.
1Declare online first
Go to Declare and book online. Enter item names (up to 3), piece count and the New Zealand recipient, and upload a photo of the goods (a screenshot of the product page is fine if the goods have not arrived yet). For platform deliveries, enter the courier tracking number the platform gave you. Finally choose ship directly (ships once inspected) or wait to consolidate (held until your other parcels arrive). On submit you get your order number and member number.
2Deliver to our Hong Kong warehouse
Platform delivery: use “name + member number” as recipient and the warehouse address below. No label needed — we match by your courier number and member number.
Drop-off / pick-up: use the method you chose in the declaration; our warehouse team will label the parcel on arrival.
3Receive → inspect → weigh
We photograph, weigh and measure your goods. Status updates appear in My account and on Tracking. Ship directly: the freight invoice is issued automatically once inspected. Wait to consolidate: held in your consolidation list (see below).
4Invoice → pay → ship
We email you the freight invoice (for consolidated shipments, after you confirm and we re-inspect). Open Tracking with your order number and the last four digits of your phone, pay by FPS, PayMe, Alipay or WeChat Pay and upload the screenshot. Once we verify the payment we arrange air freight — about 5–7 working days to New Zealand.
· Same member number and same New Zealand recipient only · Consolidation fee: original packaging into one carton +HK$50 / unbox and repack +HK$100, charged once per consolidated shipment, not per parcel · Cannot be undone once confirmed · We re-inspect and re-weigh, then invoice on the combined weight · 14 days free storage
How it adds up, and when not to combine: Four small parcels, one box
Tel: 852 2542 4466
Got a price? Declare and book online
Via our MPI-licensed NZ affiliate. Hong Kong food shopping, clearance and door-to-door delivery. Food other carriers won’t take, we accept — compliantly.
Learning devices, AI gadgets, earphones and other finished goods with installed batteries ship without removing the battery when the brand has UN38.3 documentation. Standalone power banks are not accepted.
Once you have a quote, tap “Declare online” and fill in the declaration in a few minutes. You get your order number and member number straight away.
Book a time to deliver to our Hong Kong warehouse. Shipping several parcels? Choose “wait to consolidate” when you declare, then combine them in My account once they arrive — and save on separate shipping.
Received, packed, departed, arrived and delivered — every step is logged, with photos at key points.
Log in with the email you declared with. Every past shipment, payment and invoice is there when you need it.
Hong Kong to New Zealand — how we work out your price
Other carriers give you one total. We break every item down for you.
① How chargeable weight works
International express charges the greater of actual weight and volumetric weight. Volumetric weight = L × W × H ÷ 5000. Light but bulky goods (clothes, soft toys) usually bill on volumetric weight, so measuring accurately matters.
② Fuel surcharge
The fuel surcharge is published weekly by the major express carriers and moves with oil prices — the same across the industry. We sync the latest rate automatically every Sunday, so quotes reflect it immediately and nothing is added later. Current rate: this week’s published rate.
③ Pricing from 21 kg
From 21 kg the price is per kilogram, rounded up per 1 kg (no 0.5 kg steps). There are bracket discounts at 45 / 71 / 100 kg, and we automatically pick the cheapest way to charge — sometimes declaring slightly heavier is cheaper.
Commercial vs personal parcels — NZ Customs needs different things
For the same goods, the customs identity and documents depend on whether the recipient is a company or a person. Get it right before you ship and clearance won’t get stuck.
① Personal parcels — recipient is a person
At NZ$1,000 or above in value, the recipient needs a Customs Number (the number NZ Customs issues to private importers), applied for with form NZCS 224A plus a copy of a passport or NZ driver licence. At NZ$1,000 or below nothing is paid to Customs (alcohol and tobacco excepted) — GST on low-value goods is usually collected by the seller at online checkout.
② Commercial parcels — goods for sale in NZ
Goods imported for sale in New Zealand cannot use a Customs Number; the importer needs a Client Code (NZCS Form 224). Above NZ$1,000 a formal electronic entry is required, with commercial invoice, packing list and insurance details ready. GST 15% is charged on “value + duty + freight and insurance”.
③ Gifts are not automatically duty-free
Gifts sent to an individual with a declared value of NZ$1,000 or below are free of duty and GST; anything above that is taxed on the excess. Personal and household effects for a move or carried with you have their own exemption, separate from the NZ$1,000 entry threshold.
Based on the NZ Customs fact sheets published at customs.govt.nz (April 2026 update). Customs rules change — for high-value or first-time shipments, we check with you once before arranging dispatch.
Frequently asked questions
How long does shipping from Hong Kong to New Zealand take?
How are New Zealand duty and GST calculated?
What is the difference between commercial and personal shipments from Hong Kong to New Zealand?
Do I need to apply for a New Zealand Customs Number?
Can I ship Hong Kong food to New Zealand?
Can I ship learning devices, AI gadgets and other battery-powered products to New Zealand?
The one exception: standalone power banks cannot be shipped — a power bank is itself a standalone lithium battery, and air safety rules do not allow it as cargo. Send us the product model and UN38.3 report before booking and we will tell you straight away whether it can go.